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Additionally, the nursing home is able to support people with Alzheimer's and ... At Linwood, activities play an important role and we aim to enhance our residents’ quality of life by supporting a wide range of interests. Our care home’s well trained and helpful staff provide 24-hour care and support to help our residents maintain their chosen lifestyles, adapting as their needs change. Autumna is the UK's largest and most comprehensive later-life living & elderly care directory.
Our site provides information about every retirement scheme, development or village in the UK, to help you make the right choice. At other times we offer an answer phone service so please leave a message and we'll call you back. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 10 October 2017. Contact our partner Florence on the number or link below, who will be happy to help you find a job in the care sector. Here you'll find everything you need to know about later life, from easy-to-understand care guides to expert advice on funding.
Visitors
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle. Anchor's Linwood in Thames Ditton is a trusted provider of residential care for older people who are living with dementia and who require physical assistance. Independence We understand that your independence is important and will plan your personal care with you to reflect that. Everyone is encouraged to participate in social activities but how often is up to you.
Where people raised complaints, these were responded to appropriately. The provider carried out regular checks to ensure the quality of the care that people received. Where any areas for improvement were identified, these were actioned by staff. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led.
Regulator Ratings
Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. Every registered care provider in the UK can claim a free listing on Autumna. However, a paid subscription allows more information to be added and as a result a higher profile score. We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist. We pride ourselves on the quality of our catering, with our chef preparing meals daily from fresh, seasonal ingredients. They knew people’s individual support needs without having to refer to the care records.
We found a number of breaches of the Health and Social Care Act Regulations 2014. You can see what action we told the provider to take at the back of the full version of this report. We found that there were some occasions when people had not received their medicines as indicated on their Medication Administration Record . In two cases this was because recent advice from the person’s doctor had not been reflected on the MAR. In other cases it was due to staff not correctly recording the medicines they had administered.
Inspection ratings
As result the service was rated inadequate overall and this provider was placed into special measures by CQC. As part of this decision, we met with the provider to discuss our concerns. We also issued two Warning Notices which required the provider to take immediate action in relation to staffing levels and the governance of the home. We undertook this focused inspection to check that this action had been taken.
Whilst it was evident that the quality of care had improved, the new leadership of the home now needed to be embedded and sustained. The provider carried out appropriate checks to ensure that staff were suitable for their roles. There were sufficient numbers of staff present to meet people’s needs. We did note an inconsistency in care on one unit and one time of day.
Our 1 care homes in Thames Ditton
Our website is free to use, we are proudly independent, and we never take referral fees. We carried out an unannounced comprehensive inspection of this service on 11 June 2015. At that inspection a number of breaches of legal requirements were found.
Some of our homes are dual registered, which may suit couples requiring different levels of care. All homes’ staff receive dementia training and have at least one Dignity Champion, a member of staff who has been trained by our Dementia Specialist. Our last inspection was in July 2018 when the service was rated Good. There had been two changes of management since our last inspection and we brought this inspection forward due to concerns raised through safeguarding. This inspection identified five breaches of the legal requirements relating to staffing, risks, dignity, care planning, activities, training, complaints and governance. You can see what action we told the provider to take at the back of this report.
Entries are completely free, and we’re happy to work with you to ensure your service are presented in a way you’re happy with. If HOOP doesn't provide all the information you need, submit your HOOP session to us to arrange a conversation with an EAC Advisor. EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel . We frame our offer around ‘home’ because we understand its importance for everyone.
Call now for more details - staff are happy to answer any of your questions about care. For more details - staff are happy to answer any of your questions about care. Our National Housing for Older People Awards celebrate examples of successful retirement housing and housing-with-care.
– the service isn't performing as well as it should and we have told the service how it must improve. Our Housing Directory aims to include all housing schemes /developments in the UK that are intended for older people. Getting older can make it more difficult to get around and do the things you used to do, or would like to do. If you have a home to sell, you may be able to use the proceeds to pay the deposit on a new property and take out a ‘lifetime mortgage’ to cover the rest of the cost.
We asked the provider to submit regular action plans that updated us about the steps they had taken to improve the service. This inspection confirmed that the provider had taken the action they told us they had. Significant improvements to the way the home was being managed meant that the provider had complied with the requirements we had previously issued and we have now taken Linwood out of Special Measures.
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